Telemarketing
Sections of This Topic Include
Various Perspectives on Telemarketing
Telemarketing Problems
Also consider
Related Library Topics
Learn More in the Library’s Blogs Related to Telemarketing
In addition to the articles on this current page, see the following blogs which
have posts related to Telemarketing. Scan down the blog’s page to see various
posts. Also see the section “Recent Blog Posts” in the sidebar of the blog or
click on “next” near the bottom of a post in the blog.
Library’s Marketing Blog
Library’s Public and Media Relations Blog
Various Perspectives on Telemarketing
Basics and Future
Telemarketing Etiquette
also see “Selling Over
the Telephone”
Dialing for Dollars: Telephone Skills that Matter
Also consider
Advertising
and Marketing laws
Appreciative
Inquiry
Customer
Satisfaction
Customer
Service
Feedback
Interviews
(exit interviews, by media, for a job, selecting job candidate
and research method)
Listening
Presenting
Non-Verbal Communications
Questioning
Sales
Telemarketing Problems to Avoid
Telemarketing Fraud
(Wikipedia)
Do Not Call Registry
Telemarketing
(advice from the FBI)
General Resources
Standards
for the Teleservices Industry: The Time is NOW
American Teleservices Association,
with another extensive list of information
Continue to Learn in the Library’s Marketing Blog
The Marketing blog is hosted by an expert in marketing who writes two posts
per week, including from guest writers. Learn from those posts — even consider
writing an article yourself!
Free Management Library’s
Marketing Blog
For the Category of Marketing:
To round out your knowledge of this Library topic, you may want to review some related topics, available from the link below. Each of the related topics includes free, online resources.
Also, scan the Recommended Books listed below. They have been selected for their relevance and highly practical nature.